Privacy Policy

ABOUT THIS PRIVACY POLICY

1. This privacy policy applies when you use our VAYAWALLET product, including but not limited to, all related add-ons, data, documentation,databases, updates, modifications, corrections, changes, and upgrades (collectively, the “application”) and related services, including events, that refer or link to this privacy policy. This privacy policy may be supplemented by additional privacy statements, terms or notices provided on certain areas of the product or during our interactions with you.
2. Irrespective of any branding used on the website, VAYAWALLET to the extent that it owns or administers the product, is the primary controller of your personal information provided to, or collected by or for the application, and, in any event, you may contact us at the email address, info@vayawallet.com

INFORMATION WE COLLECT

1. We collect information about you in three ways: directly from your input, through the applications technologies, and from third party sources.


2. Data You Provide to Us
   
   1. The types of personal information that we collect directly from you depends on how you interact with us and the application and includes: Contact details, such as your name, last name, gender, email address, and contact number
   2. Account login credentials, such as usernames and passwords, password hints and similar security information;
   3. Payment information, such as a credit or debit card number;
   4. Comments, feedback and other information you provide to us, including search query data and questions or information you send to customer support


3. Data from application Use
   
   1. The application automatically collects information about how you and your device interact with the application, including:
   1. Computer, device and connection information, operating system, mobile platform and unique device identifier and other technical identifiers, error reports and performance data;
   2. Usage data, such as the features you used, payment information, including date and time stamp

HOW WE USE YOUR INFORMATION

1. Depending on how you interact with us and the product, we use your personal information to :
   1. Process and fulfill a request, or other transaction (including to process payments);
   2. Provide technical, product and other support and to help keep the product working, safe and secure;
   3. Enhance and improve the application and our other products and to develop new functionalities and benefits;
   4. Respond to your requests, inquiries, comments and concerns;
   5. Notify you about changes, updates or other announcements related to the Software and our other products;
   6. Identify usage trends and develop data analysis, including for purposes of
   7. research, audit, reporting and other business operations, including
   8. determining the effectiveness of our promotional campaigns and evaluating our business performance, or in other ways pursuant to a customer agreement; and/or
   9. Comply with our legal obligations, resolve disputes, and enforce our agreements.

SHARING OF YOUR INFORMATION

1. Application Licensor
   1. If you access a third-party application on the Software through a license agreement with the licensor of that application, the personal information relevant to that third-party application will be shared with its licensor so that it can provide you access to the application, subject to the terms of its license agreement and its privacy policy.
   
   
2. Our Processors
   1. Depending on the Software provided, we share information with our software providers, including but not limited to, payment processors, customer support, email service providers, IT service providers, mailing houses and shipping agents to process the information for us based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.
3. Legal Reasons
   1. We also disclose your personal information if we have a good faith belief that such disclosure is necessary to:
   2. meet any applicable law, regulation, legal process or other legal obligation;
   3. detect, investigate and help prevent security, fraud or technical issues; and protect the rights, property or safety of VAYAWALLET, our users, and others;

ACCESSING AND UPDATING YOUR INFORMATION

The application may allow registered users to directly access and review their account information and make corrections or updates upon login at any time.Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account directly through the application or by contacting VAYAWALLET's customer support.

DATA RETENTION

We retain your personal information for as long as necessary to provide access to the application and fulfill the transactions you have requested, and for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

DATA SECURITY

We use a variety of administrative, physical and technical security measures to help safeguard your personal information.